Privacy Policy
Tangled Roots Mushrooms Privacy Policy
This Privacy Policy pertains to the collection of personal information by TangledRoots through the website found at www.TangledRoots.com.au
Definition of "personal information
1.1 In accordance with the Privacy Act 1988 (Cth), “personal information” refers to data or an assessment about an identified individual or an individual who can be reasonably identified, regardless of the veracity of the information or whether it is documented in a tangible form.
1.2 Information that does not reveal your identity or enable your identification will typically not fall under the classification of “personal information” and is exempt from this privacy policy.
Information we collect
The type of personal information we gather from you depends on your usage of the website. It may encompass:
- Name
- Email address
- Company name
- Phone number
- Shipping and billing address
- Payment details
Collection of personal information
3.1 We acquire personal information from you when you input such data into the website.
3.2 Additionally, we gather cookies from your device, allowing us to track website usage and enhance your browsing experience. However, it is generally impossible to personally identify you through our utilization of cookies.
Purpose of information collection
4.1 Our primary objective in collecting personal information is to offer you the best possible service on the website.
4.2 Normally, we disclose personal information solely to our service providers who assist in website operations. Occasionally, maintenance and support personnel may also have access to your personal information as part of their standard duties.
4.3 By utilizing our website, you consent to receiving direct marketing material. We will only employ your personal information for this purpose if we have directly obtained such information from you, and if it pertains to content you would reasonably anticipate from us. We do not incorporate sensitive personal information in direct marketing endeavors. Our direct marketing material will include an easy method for you to opt out of further communications of this nature.
Access and correction
As per Australian Privacy Principles 12 and 13, you have the right to access and rectify any inaccurate personal information we hold about you, subject to certain exceptions. If you wish to exercise this right, please contact us as outlined below.
Complaints
If you have concerns regarding how we manage the privacy of your personal information, please reach out to us using the details below. Tangled Roots will thoroughly review all complaints and may request additional information to clarify your concerns. If we ascertain that your complaint is valid, we will, in consultation with you, take appropriate measures to address the issue. If you remain unsatisfied with the resolution, you may escalate the matter to the Office of the Australian Information Commissioner.
International data transfer
Your personal information may be transmitted to recipients in the USA. The USA has data protection regulations that safeguard personal information in a manner that is substantially similar to the Australian Privacy Principles. There are mechanisms available to you to enforce the protection of your personal information under these overseas laws. In these circumstances, we do not impose compliance with the Australian Privacy Principles on overseas recipients, and we will not be held responsible for any mishandling of your personal information.
Contacting us about privacy
For any inquiries, requests for access to your personal information, or complaints about our privacy practices, please contact us via: info@tangledroots.com.au